Terms & Conditions
School of Reform – Terms & Conditions (2025–2026)
These Terms and Conditions apply to all participants enrolling in any training course delivered by School of Reform, part of The Reformer Studio Ltd. By enrolling, you agree to the following:
1. Booking and Payment
1.1 A non-refundable deposit of 50% of the total course fee is required to secure your place.
1.2 The remaining balance must be paid no later than 45 days before the course start date.
1.3 All payments are non-transferable, unless otherwise agreed in writing.
2. Cancellations and Refunds
2.1 All cancellations must be submitted in writing (email is acceptable).
2.2 Cancellations made more than 14 days before the course start date will receive a refund minus the deposit.
2.3 No refunds will be issued for cancellations within 14 days of the course start date, missed sessions, or no-shows.
2.4 If the School of Reform cancels a course, participants will receive a full refund or may transfer to another available date.
3. Assessments and Attendance
3.1 All written assignments must be submitted within 6 weeks of course completion. Late submissions incur a fee of 10% of the course fee.
3.2 Tardiness or partial attendance may require the participant to rebook missed sessions at a future date.
3.3 Participants must complete 5 hours of observation, signed off by a qualified instructor, before their 1:1 practical assessment. These must be arranged by the participant at any reformer studio.
3.4 The 1:1 practical assessment must be booked on the pre-arranged assessment day (sent in advance) and completed within 12 weeks of the practical course, subject to completion of written work and observation hours.
3.5 One re-sit is included if a participant does not pass. Additional re-sits cost 10% of the course fee.
3.6 Participants must provide a physically able person for their practical assessment and ensure this person signs The Reformer Studio liability waiver beforehand.
4. Participant Conduct and Responsibilities
4.1 Participants confirm they are physically capable of completing the training and have no medical conditions preventing safe participation.
4.2 All injuries, medical conditions, pregnancy, disabilities, or learning needs must be disclosed at booking so appropriate adjustments can be made (Equality Act 2010).
4.3 The School of Reform reserves the right to remove anyone from the course without refund for disruptive or inappropriate behaviour.
4.4 Late arrivals will not be permitted to join the session. Missed time will not be refunded.
4.5 Appropriate workout attire must be worn. Non-slip socks or bare feet are required for safety.
5. Health and Safety
5.1 Participants who are more than 14 weeks pregnant at the start of the course may request a deferral or refund.
5.2 Reasonable adjustments will be made where medical conditions are disclosed in advance.
6. Liability
6.1 Participants acknowledge that they have read and agreed to the Release of Liability and Assumption of Risk Agreement. All participation, whether online or in-person, is at the participant’s own risk.
7. Intellectual Property
7.1 All course materials are for personal use only and must not be copied, shared, resold, or distributed.
7.2 The School of Reform name, logo, and branding may not be used without written consent.
7.3 All coursework is subject to plagiarism checks, including detection of AI-generated content. Misuse may result in disqualification.
8. Appeals and Complaints
8.1 Appeals must be submitted in writing to hr@reformerstudios.co.uk within 14 days of receiving a result. Responses will be provided within 28 days.
8.2 Complaints should be sent in writing to school@reformerstudio.co.uk.
9. Privacy & Data
9.1 Personal data is processed in accordance with GDPR and used only for course administration, communication, certification, and legal compliance.
9.2 Data will not be shared with third parties without explicit consent unless required by law. Participants may request access, updates, or deletion of their data at any time.